FAQ

🏠 Are you a storefront?

We are an in-home licensed cottage bakery located on the Alabama Gulf Coast. That means every Big Beach Cookie is baked fresh right in our coastal kitchen — not a storefront.
We don’t have a walk-in location (yet!), but we do offer local pickup and shipping so you can still get your cookie fix wherever you are.

🍪 How does shipping work?

We ship every batch fresh from the Alabama Gulf Coast! All orders are baked to order and carefully packed so your cookies arrive tasting like they just came out of the oven.

Shipping Rates:

Order Total             Shipping Cost
$5 – $35                  $9.99
$36 – $60               $12.99
$61 – $99                $14.99
$100+                      $19.99

We ship orders Monday through Wednesday to make sure your cookies don’t get stuck in limbo over the weekend. If we see that your order wouldn’t arrive by Saturday, we’ll hold it until the following Monday to keep it fresh and beach-ready!

🏖️ How long does it take to get my cookies?

Local pickup: Orders are often ready the same day (depending on when your order comes in) or the next day for sure. You’ll get a message or email when your order is ready for pickup in Foley, Alabama.

Shipping: Most orders arrive within 2–4 business days after they leave the beach!

🌊 Do you offer mix-and-match boxes?

Our menu is designed so you can build your own mix-and-match box right from the website — no pre-mixed boxes here! You choose your cookies, we stuff and bake them to order.

🌾 Do you offer gluten-free cookies?

At this time, we do not offer gluten-free options.
All of our cookies contain wheat, dairy, and eggs, and are made in a home kitchen that also processes nuts and other allergens.

☀️ Any tips for storing my cookies?

If you don’t eat them right away (we get it, maybe), keep them sealed at room temperature for up to 5 days, or pop them in the freezer for a longer staycation.
Warm in the microwave for 10–12 seconds to bring back that fresh-baked magic.